For order of more than 3pcs, we can provide installation service, which we would send one engineer to help customer for installation and training. (We will take the engineer salary while customer side should cover the VISA, tickets, hotel and food.)
a, We provide 7X24 hours After-Sales Service.
b, When problem happen, we service team will guide clients to troubleshoot and confirm the problem by wechat or whatsApp together.
c, If it’s spare parts problem, we will send you new parts by DHL to replace it and it is free during the warranty period.
d, If that’s software issue, we remote and fix it.
We’re providing 1 year super warranty for all software, contents & spare parts all included in the warranty term. For details, please check at: https://www.stekiamusement.com/service/ , thanks!